Change Account Type or Payment Frequency
If your current web hosting account is one of our Bronze-I/Starter, Bronze-III, Silver, Gold, or Gold-Commerce
accounts, you can upgrade or downgrade your account at any time without any additional fees (other than
the price difference between account types) or downtime.
You can also change your payment frequency (automatic recurring credit card payments only) at any time.
To request an account type change or to change your payment frequency,
click here to submit your request.
Removing Options
To remove any added-cost options from your account, contact
our sales department and request the option removal. Please include authentication in the form of
1) your original account password, or 2) the first 4 and last 4 digits of the credit card used to pay for the account.
Authentication is required to prevent unauthorized changes to your account and charges to your credit card.